Customer Testimonials
I was traveling home to Galveston Texas from Pawhuska Oklahoma when my brakes started making a bad grinding noise. I had just had my car serviced last week (at my INFINITI dealership in Texas) before my trip and they had replaced the back brakes, Thankfully we found Jackie Cooper INFINITI in Tulsa and Austin Ortega in service went above and beyond to get my car in to the garage and had us back on the road to home in about an hour. A bolt was not screwed in correctly from last weeks repairs and came loose on my left rear ...
I called ahead to schedule my vehicle oil change appointment and the service advisor was very attentive to my concerns. He made sure to address each of my questions and I appreciate the complimentary wash and vacuum. I will definitely be a repeat customer.
They made our car buying experience so wonderful! The customer service was exceptional, and the car buying process went quickly and smoothly! It was a huge bonus that our salesperson was very friendly and not pushy at all!!
By far the best experience I have had buying a vehicle, Darryl went over and beyond to find me what I was wanting, I highly recommend anyone that is looking for a vehicle to gave them a chance to get you in your new vehicle. The process was fast and easy with my extremely busy schedule. I can not say enough good things about my experience with Jackie Cooper INFINITI and Darryl.
Daryl was a great help to us.He helped us through the sale and trade in. Audrey K.
Top notch profesionals. Courteous and fhorough. General Manager Andy Truman completes the experience. I always look forward to seeing him.
Can't thank Darryl Sword enough for an easy going, no pressure buying experience. We went into this process looking for two vehicles for our family, and he moved mountains for both of us to be happy with what we drove off of the lot with. Highly recommend visiting him for the best experience.
We had a pleasant experience purchasing from Jackie Cooper INFINITI last week. Darryl Sword was very personable and helped make the whole buying process run smoothly. We initially came in just to look around and go for a test drive but left that day with a 2022 QX55 - Thank you, Darryl!
The Jackie Cooper INFINITI Dealership is very nice.. The professional. And knowledgeable service writers make my experience better.
Excellent Service on my Q70L. Great service center for Infiniti’s. Very pleased with service.
Everything was completed to the standard I was expecting. Price was lower than quoted. Wait was slightly longer than quoted but not by much.
I do not use any other dealership. My third INFINITI purchased from Jackie Cooper and every time they go out of there way to make the process as easy as possible. I would like to thank Darryl Sword this weekend in getting us in a new car.
I have bought two vehicles now from Jackie cooper INFINITI and cannot say enough good things about them!!! Zack Monks helped me get the perfect vehicle! He went above and beyond to make the process easy and quick. Highly recommend everyone! The staff is welcoming and polite! Go see them! You will not be disappointed.
The Easiest buying/trading experience Ive ever had. Great hospitality and customer care from the whole team there. My salesman Zach Monks did a great job and made us feel like family. We will be back in the future
We have coming to this dealership for car purchases in for service for several years now since 2014 and I’ve always been pleased with the service departmentAnd sales staff.
Professional , Knowledge of infinity products was more than welcome. Courteous and made you feel like family.
I had a great experience buying my INFINITI at the dealership. Austin Landrum was so very helpful, and made the whole experience enjoyable. I had my previous QX60 serviced at Jackie Cooper for several years and love their service department as well. The whole sales and service experience is fantastic. I highly recommend them to everyone who is looking for a great car.
Great experience! The service was and is always excelent. The loaner cars for service is a life saver
Dealing with both sales and service at Jackie Cooper is great, they care about you and your vehicle and go out of their way to make sure you are satisfied and taken care of. Can’t say enough good things about the staff.
I can’t say enough about our wonderful experience at Jackie Cooper. Darryl Sword was so unbelievably patient - he worked for three days exclusively with me to find the perfect car. It felt more like forming a friendship than a car sales experience. I was also impressed with the efficiency, professionalism, and overall culture of the Jackie Cooper family of dealerships. Darryl, you’ll always be our first choice when we buy a car!
I received polite, knowledgeable and efficient service. I was able to schedule service at a convenient time on my calendar.
What makes this dealership a 5+ star is the salesperson that went above and beyond to make sure that I was taken care of and all my needs were met. I rate the salesperson, Llyodetta Kent, 10 stars. Here is an example of her customer service: Our purchase of a used 2019 QX60 with Theatre package did not come with headphones and that was something we wanted. She went out , with her own money, and purchased 2 headphones and remote as she knew that was important to us. Really? I have never had a salesperson do that ever! Have you? I have purchased over 10 ...
I love this dealership. They treat customers very well regardless of the age of vehicle. I definitely will buy another Infinite when I get ready.
Our family has purchased several cars from and, of course, had them serviced by Jackie Cooper for many years. The people, the products, and the service are what have earned our loyalty!
My wife and I had a great experience working with Daryl. He answered our questions well and led us through the buying process nicely. We discovered an issue with the vehicle the day after purchasing it and he made sure that was taken care of. We are very pleased. This is our second vehicle purchase from a Jackie Cooper dealership. We would return. Thank you, Daryl!
My salesman Darryl Sword made the buying process personalized and stress-free. I was just looking. But when I pulled up to my dream car out front, shined and waiting with a personalized sign with my name on it, I knew I wasn't leaving without it. Darryl ensured that.
The salesman Daryl was wonderful and the buying process easy.
Ben Johnson was very helpful throughout the whole process, we called a day before to look at the car and the next day we purchased it. Car is also such a great price for great quality
Bryce did a great job and very knowledgeable and we enjoyed his personality. He wanted to make sure we were satisfied with our purchase. I would highly recommend him.
From the time I bought the QX50 through my first oil change service, I can say that everyone I've dealt with has been top flight, professional, personable and knowledgeable. From my first visit and working with Austin in the sales to watching my service lead, Sylvia, constantly moving and working. It was a joy to see and was an even better experience. I have recommended Jackie Cooper for these reasons to anyone I know who is thinking about a car or service.
This dealership is outstanding in every way! From Andy, the general manager, who made a point to welcome us, to Amy Sundberg who professionally and throughly surpassed our every wish, to Dee and Joe in finance who gave us the best deal imaginable, this team actually makes car buying fun!! They treated us like their family, and we will continue to be loyal customers in the future!!
It made me feel special to see a sign welcoming me to the car I wanted to look at! Everyone was kind and very helpful.
Jackie Cooper always give the BEST customer service! This time LLoydetta Kent helped me with my purchase and did not disappoint. I do not live in Tulsa anymore, but continue to come back..no other dealership compares.
purchased our gmc terrain last sept. was truly awesome experience. today august 5th 2020 we dropped by to try there complimentary wash and vacuum. had another awesome experience and highly recommend this dealership to everyone looking for a vehicle.....
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